Domestic Shipping (India)
We offer free shipping on all orders above ₹399 anywhere in India.
For prepaid orders below ₹399, a shipping fee of ₹40 will be added
For orders above ₹399, no shipping charges apply
Cash on Delivery (COD)
COD is available on eligible orders
For orders below ₹399, a COD fee of ₹80 will be charged
For orders above ₹399, no COD charges apply
Cart value for shipping and COD charges is calculated after applying discounts or coupons.
Order Processing & Delivery Timeline
Orders are dispatched within 1–3 working days
Estimated delivery time is 5–10 working days from the date of dispatch
Orders placed on Sundays or public holidays are dispatched on the next working day
During festivals, sales, or unforeseen circumstances, processing and delivery may be delayed
Address & Delivery Limitations
Orders cannot be shipped to P.O. Box or military addresses
Delivery to remote or rural areas may require additional time
Customers are responsible for providing accurate and complete delivery details
Order Cancellation – General
If a cancellation request is received after the order has been processed, the order cannot be cancelled
BotaniVita reserves the right to decide whether an order is eligible for cancellation
The customer agrees to accept BotaniVita’s decision regarding cancellations
Cancellation by BotaniVita
BotaniVita reserves the right to refuse or cancel any order in cases such as:
Incorrect pricing or product information
Stock unavailability
Suspected fraudulent activity
In such cases, 100% of the payment will be refunded, and the customer will be notified.
Failed or Delayed Delivery Due to Customer Error
If delivery fails due to:
Incorrect or incomplete address
Recipient unavailable
Refusal to accept the order
Any additional re-delivery or logistics costs incurred will be borne by the customer.
